Being in the IT industry, I have always believed the chaos principle works best.
You see I come from a Sales background and later ventured into IT where we just "Google" things if we want to get the information.
Now here is the thing. when I started as a Toastmaster in 2009, I quickly discovered that record-keeping (the one thing I am not good with) will need special attention.
Well not all records but the relevant ones.